Prescription Delivery Terms & Conditions:

• Pharmacy timings are from 9am-7pm on Saturdays, 8am-9pm Sunday to Thursday, Friday closed.
• Requests after 6 pm will be processed and delivered the next working day.
• Original prescription must be signed and handed over to the driver upon delivery.
• Prescription must be valid, Acute (short term) type with no more than 7 days, Chronic (long term) type no more than 60 days from the prescription date.
• Prescriptions with refills are valid for dispensing within 30 days from the refill due date.
• First time chronic prescription is only eligible for delivery from the first refill due date
• Sign on the delivery log upon receiving the delivery package.
• Contact the pharmacy for any concerns related to delivery.
• Contact the pharmacist for any unclear instructions about medications/items delivered.
• Medications once sold and delivered cannot be returned or exchanged*.
• Controlled medications are not eligible for home delivery service as per the UAE law.
• Delivery fee of 10 AED applies for any prescription less than 300 AED.
• Minimum prescription amount eligible for delivery is 100 AED per prescription.
• Pay the prescription/bill amount due if any by cash or card.